Retail Customer Terms and Conditions
- Order online 24 hours a day.
- Order by phone or fax (7:30 am – 4 pm PST)
Phone: 1-800-544-7257; 760-643-0390 (x280)
Fax: 1-800-577-3725; 760-643-0391
- Payments accepted; Visa, Mastercard, American Express and Discover
- Orders typically ship out within 24-48 hours of processing M-F, holidays excluded. For Rush orders please contact PrePak by phone.
- Economy shipping is Free (USPS First Class Parcel or UPS Ground). You can upgrade your shipping method for a charge at checkout.
- Sales tax of 7.25% will be added to all orders delivered within California. For orders shipped within San Diego County sales tax will be 7.75%.
- Your satisfaction is 100% guaranteed. If you feel a product does not meet your expectations simply return it within 30 days of receipt for exchange or full product refund (excluding freight).
- Products must be purchased from PrePak for a product refund. If you purchased your product from another source it must be returned to them.
- All returns must include an RMA# (return material authorization number). To expedite the return process please call (1-800-544-7257 x 280; 760-643-0390 x 280).
- Returned items must be returned in excellent/unused condition, in salable condition, and not expired.
- Prices are subject to change without notice.
- We reserve the right to discontinue products.
USER REVIEW POLICY
Users are welcomed and invited to leave constructive product reviews on this website. PrePak takes no responsibility nor assumes any liability for user-submitted content. PrePak reserves the right, but is not obligated, to monitor, remove, edit, or reject any user-submitted content. By posting product review content on this website, you grant PrePak a non-exclusive, royalty-free, perpetual, irrevocable, transferable right and license to use, publish, display, modify, reproduce, transmit, create derivative works from and distribute such content in any and all forms, technologies and mediums throughout the world. You also grant PrePak the right to use the name, job title and city/state submitted in connection with the review, although PrePak has no obligation to use this information in connection with the submitted content. You represent and warrant that you control or own the rights to any content you post and, therefore, are able to grant the above licenses.
USE OF THIS WEBSITE
Use of this Website and access to the material it contains is subject to the following Terms and Conditions as well as to applicable laws. Your access to and browsing of this Website constitutes your full acceptance of these Terms and Conditions. We reserve the right, at our sole discretion, to update or revise these Terms and Conditions. Please check the Terms and Conditions periodically for changes. Your continued use of this site following the posting of any changes to the Terms and Conditions constitutes acceptance of those changes.
NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of this website, you will not use the website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the website in any manner that could damage, disable, overburden, or impair any PrePak server, or the network(s) connected to any PrePak server, or interfere with any other party’s use and enjoyment of the website. You may not attempt to gain unauthorized access to any computer systems or networks connected to any PrePak server or other systems, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the website. PrePak makes no representation that the website is appropriate or available for use in locations outside the United States and accessing the website from territories where such content is illegal is prohibited. Those who choose to access this website from locations outside the United States do so at their own initiative and are responsible for compliance with all applicable laws.
You are responsible for maintaining the confidentiality of your logon information and are fully responsible for all activities that occur under your password or user name. You agree (a) to immediately notify PrePak of any unauthorized use of your password or user name or any other breach of security, and (b) to ensure that you exit from your account at the end of each session.
LINKS TO OTHER WEBSITES
PrePak is the owner or licensee of all copyrights in and to the content on this website, including without limitation, (i) all materials, documentation, text, data, graphics, graphs, charts, buttons, photographs, videos, typefaces, music, sounds, HTML code, and interfaces contained on this Website; and (ii) the design, selection and arrangement of this website. All rights reserved.
Unless otherwise specified, you are granted a personal, non-exclusive, non-transferable, limited right to access, use, and display this website and the materials provided hereon for the purpose of obtaining and reviewing your account information. Specifically, you are granted permission to view or download a single copy of the material on the Website solely to access our services, place orders, and review your account information. When content is downloaded to your computer, you do not obtain any ownership interest in such content, any modifications of the content, or any use of the content for any other purpose than that expressly permitted herein. Ownership of all such content shall at all times remain with PrePak. We reserve all rights not expressly granted to you. By using this site, you agree that use of the copyrightable material on this website for any purpose not expressly authorized herein without the prior written permission of PrePak is unlawful.
All trademarks, service marks, trade names, logos, and other designations (collectively the “Marks”) are the sole property of PrePak. Nothing contained on this website should be construed as granting any license or right to use any such Marks without the written permission of PrePak.
We reserve the right, and you authorize us, to use and freely assign all information regarding the use of this website by you and all information provided by you in any manner consistent with our Privacy Statement. Click here to read our Privacy Statement, which is incorporated into these Terms and Conditions by reference.
TYPOGRAPHICAL OR OTHER ERRORS
While PrePak takes reasonable care to provide information which is accurate and up to date, typographical and other errors may nevertheless occur. While PrePak makes reasonable efforts to prevent unauthorized tampering with the Website, PrePak does not guarantee that its efforts will always be successful. Therefore, as set below, PrePak does not warranty that the website materials will be error-free and disclaims any liability for such errors.
Disclaimer of Warranties and Limitation of Liability
PREPAK MAKES NO REPRESENTATION AS TO THE ACCURACY, TIMELINESS, OR COMPLETENESS OF THE WEBSITE MATERIALS OR ANY SOFTWARE INSTALLED BY YOU IN CONNECTION WITH THE USE OF THIS WEBSITE. PREPAK PERIODICALLY AMENDS, CHANGES, ADDS, DELETES, UPDATES OR ALTERS THE INFORMATION, INCLUDING, WITHOUT LIMITATION, THE LEGAL TERMS AND CONDITIONS, AT THE WEBSITE WITHOUT NOTICE. FURTHER, PREPAK ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THE WEBSITE OR ANY SOFTWARE INSTALLED BY YOU IN CONNECTION WITH THE USE OF THIS WEBSITE. PREPAK SPECIFICALLY DISCLAIMS ANY DUTY TO UPDATE THE INFORMATION ON THE WEBSITE. YOU ARE RESPONSIBLE FOR VERIFYING ALL INFORMATION LOCATED ON THIS SITE.
PREPAK DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAILS SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. PREPAK WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
THIS SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
PREPAK MAKES NO REPRESENTATION THAT THE WEBSITE OR ITS CONTENTS ARE APPROPRIATE FOR USE IN EVERY STATE OR COUNTRY OF THE WORLD. YOUR USE OF THIS WEBSITE IS AT YOUR OWN RISK AND YOU ARE RESPONSIBLE FOR COMPLIANCE WITH APPLICABLE LOCAL LAWS, KEEPING IN MIND THAT ACCESS TO THE WEBSITE MAY NOT BE LEGAL BY CERTAIN PERSONS OR IN CERTAIN JURIDSICTIONS.
SOME STATES OR NATIONS MAY NOT ALLOW THE DISCLAIMER OF CERTAIN WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN ALL CASES.
INDEMNIFICATION BY USER
You agree to defend, indemnify, and hold harmless PrePak, its affiliates, and their respective employees, agents, contractors, officers, directors, successors and assigns from all liabilities, claims, damages and expenses, including without limitation attorneys’ fees and costs, that arise from your use, misuse of this site or use of any software application associated with the use of this Website.
PrePak shall have the right to immediately terminate this agreement with you and your use of the Website if it determines in its sole discretion that you have breached any of these Terms and Conditions or otherwise been engaged in conduct which PrePak determines in its sole discretion to be unacceptable.
CHOICE OF LAW AND FORUM
These Terms and the relationship between you and PrePak shall be governed by, construed, and enforced in accordance with the laws of the State of California, excluding its conflict of law provisions, and for claims not subject to arbitration, such claims shall be brought exclusively in the courts located within San Diego County, California. You and PrePak agree to submit to the personal and exclusive jurisdiction of the courts located within San Diego County, California, and to waive any and all objections to the exercise of jurisdiction over the parties by such courts and to venue in such courts.
A printed version of these Terms and Conditions and of any notice given in electronic form will be admissible in judicial or administrative proceedings relating to these Legal Terms and Conditions to the same extent and subject to the same conditions as other business documents originally generated and maintained in printed form. For purposes of any dispute, PrePak’s records shall be conclusive in all respects.
INTEGRATION AND SEVERABILITY
These Legal Terms and Conditions constitute the entire agreement between you and PrePak with respect to this website and supersede all prior or contemporaneous communications and proposals (whether oral, written, or electronic) between you and PrePak with respect to this site. If any part of these Terms and Conditions is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.
STATUTE OF LIMITATIONS
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Services or the Terms and Conditions must be filed within one (1) year after such claim or cause of action arose or be forever barred.
If you have any questions or concerns with respect to these Terms or the Site, or to report any violations of these Terms, please contact us at: info@PrePakProducts.com or 800-544-7257
Last Updated: August 2, 2018